The Services cardThis card replaces the university restaurant (UR) ticket and is required for making payments in all University Restaurant outlets and for the use of All services.

carte-services.jpg

How does the card work ?

The All Services card is an electronic wallet system that works as a payment method in university restaurant outlets. It can be topped up over the internet or at the terminals provided. As well as your meals, you can use it to pay your sports membership. The card is also an access badge for our fitness club.

Via your secure online account, you can top up your All Services card, check your balance and view latest statement.

How to get yours ?

If you are a student of the Faculties of the Catholic University of Lille, USCHOOL, ISEA, ESPOL, please collect it from the University reception without going through the university restaurant and without ordering it online. Students who have finalized their registration late may experience a delay in card creation.

ESPAS-ESTICE student, do not order it, it will be distributed at the start of the school year by your school.

For students from other establishments, you can order it on the website and collect it directly in our building, at the service card office in the basement of 125 rue Meurein in Lille, 3/4 days after having requested it. (open days).

The office is open from 11 am to 2.15 pm, Monday to Friday, and is located next to the charging stations.

Question / Answer

Where can I top up my AEU Services card?

I can top up my AEU services card via the internet with my bank card on this website (Note: the top-up comes into effect around one hour after the transaction. This varies depending on your bank). Terminals are available in the University Restaurant basement in front of 47 boulevard Vauban and on FreeTime Café in Lomme - Humanicité Campus. Here you can use your bank card to top up your AEU Services card.

Two AEU Services card offices are located in the FreeTime Coffee (Open 11.30am-2pm Mondays to Fridays) and on the 2nd floor of the AEU at 47 boulevard Vauban (Open 8.30-6pm Monday to Friday). Here you can top up your Services card by cash, credit card and cheque.

Where do I find my login details for my online account?

Your login details are provided automatically with the AEU Services card. If you have not received them or if you have lost them, you can review them at the terminals located in the University Restaurant basement in front of 47 boulevard Vauban and on the FreeTime in Lomme - Humanicité Campus.

What will I find in my AEU Services card online account?

In your online account, you can :

- top up your AEU Services card

- view your balance

- view your transactions and top-up history

- change your password

- create an alert for when your balance falls below a certain level (of your choosing)

What do I do if I lose my AEU Services card?

In the event of loss/theft of your AEU Services card, please contact our switchboard on +33 (0)3.20.15.97.70 and we will block it.

If your AEU Services card is found, we will unblock it free of charge. Otherwise, we will provide you with a replacement card containing your remaining balance (2€).

Why we have to renew the AEU Service Card ?

Your AEU Service Card is valid during 3 years and you have to renew this card if you stay in Lille one more year and if you still want to take advantage of different services of AEU.

Price 2€ and you keep the same AEU Service Card.

You can renew your card in your AEU Service Card Office.

Any questions ? Contact : 03.20.15.97.70